CRM & Automation Engineer (AI‑Driven RevOps) (m/f/d)

Festanstellung, Vollzeit · Campus Berlin Mitte

Responsibilities

Factory Berlin is entering a new chapter — building and scaling companies, attracting top talent, and shaping a new generation of legends.
We are looking for a CRM & Automation Engineer to help us create the systems and foundations that turn bold ideas into real, scalable companies. You’ll work with us on building the future, enabling founders to focus on what matters most: their ideas.
As a CRM & Automation Engineer, you will own, design, and continuously evolve our AI‑driven CRM and automation ecosystem.
This is not a pure execution role. You will architect systems, make informed tool decisions, and translate business requirements into scalable, automated workflows across Sales, Marketing, and Partnerships. You think in systems, impact, and long‑term scalability — not just tools.

Your Responsibilities:

CRM Ownership:

Own and develop our HubSpot CRM architecture, including pipelines, objects, properties, workflows, and reporting
Ensure high data quality, scalability, and long‑term maintainability
Design clear lifecycle stages, lead and account models, and attribution logic

Automation & Integration:

Build, maintain, and optimize advanced automations using n8n, Make, and Zapier
Decide which automation tool is best suited for each use case, considering complexity, cost, scalability, and reliability
Design and maintain integrations using APIs, webhooks, and third‑party tools
Monitor, debug, and continuously improve existing automations

AI & Data Enrichment:

Design and implement AI‑powered workflows using LLMs and automation platforms
Work extensively with Clay and enrichment tools to:

enrich leads and accounts
score and prioritize opportunities
reduce manual research and operational overhead
Apply AI for classification, summarization, routing, and decision support

Cross‑Functional Enablement:

Collaborate closely with Sales, Marketing, Partnerships, and Leadership
Translate business needs into robust, scalable technical solutions
Document systems and enable teams to work efficiently with them

Qualifications

Several years of experience in CRM, RevOps, Sales Ops, or Marketing Ops
Strong hands‑on experience with HubSpot
Experience with other CRM tools is a plus
Proven experience with automation tools such as n8n, Make, or Zapier
Strong understanding of AI‑driven workflows and data enrichment
Practical experience with Clay and AI‑based enrichment workflows
Technical confidence working with APIs, webhooks, and data structures
A structured, analytical mindset with a strong bias toward automation and scalability
Fluency in both German and English (required)

Nice to Have:

Experience in B2B SaaS, Education, or other high‑growth environments
Experience with BI tools or data modeling
Familiarity with AI agents or copilots
Experience managing complex, multi‑pipeline CRM setups

Your reward

A seat at the table during a pivotal moment in Factory’s evolution, with real influence on how we build and scale companies

The opportunity to build the future with us by supporting founders in turning ambitious ideas into rea, scalable businesses

The chance to co‑create an institution for talents with global ambition, at the intersection of entrepreneurship, creativity, and technology

Access to a creative, dynamic workspace and a vibrant community

An inclusive, collaborative team culture with room for experimentation and ownership

Flexible work options, including home office and mobile working days

A permanent employment contract with 28 days of holiday

A MacBook and iPhone for work

Monthly internet and travel allowance, plus free beverages

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About us

About Factory Berlin:
Factory Berlin is a neo company builder for people with the next big idea. Tech minds, artists – talents who think different and do things their own way. This is where AI meets gut instinct. Speed meets depth. Chaos meets clarity. We bring together the ones who don’t wait for permission; they just start. Berlin is our home for a reason. It's a bit messy, fast, full of energy and cool. It’s where wild ideas turn into real projects. Our promise: From Talent to Legend.

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Deine Bewerbung

Wir freuen uns über Dein Interesse an Factory Berlin. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende dich gerne per Email an joinus@factoryberlin.com.